Falling behind? You could be reprimanded.
More than 100,000 people work in Amazon fulfillment centers, we learn, and every movement is tracked and evaluated.
The work environment sounds especially inhuman. The arrival of that next package might prod a very different image in your head of all systems and people it took to fulfill your personal shopping needs. You might think twice the next time a driver drops an item on your doorstep. The article recounts worrisome stories of the rugged working conditions, details the company’s cold and ruthless approach to competition, takes us inside the highly driven corporate culture (“spinning flywheels”) and paints a portrait of founder Jeff Bezos’ quirky style and endless ambition. 21 (2019) edition of The New Yorker, reporter Charles Duhigg looks behind the scenes of the mammoth operation that is Amazon. In “The Unstoppable Machine,” in the Oct.
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